All Systems Operational

Uptime over the past 90 days. View historical uptime.
Coalition transaction processing Operational
90 days ago
100.0 % uptime
Today
Proprietary transaction processing Operational
90 days ago
100.0 % uptime
Today
Program management tools Operational
90 days ago
100.0 % uptime
Today
Third party partner API/Mobile services Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Data Acquisition Operational
90 days ago
100.0 % uptime
Today
RewardsButler Operational
90 days ago
100.0 % uptime
Today
Epiphany Operational
90 days ago
100.0 % uptime
Today
Epiphany tools Operational
90 days ago
100.0 % uptime
Today
Coalition (P66) transaction processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 1, 2026

No incidents reported today.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Maintenance Notification
Completed - The scheduled maintenance has been completed.
Feb 19, 23:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:30 MST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 15:53 MST
Scheduled - We are committed to continually improving the security and reliability of our systems to better serve your needs. As part of this effort, we will be performing some essential maintenance to enhance our security posture and update our baseline systems.

Maintenance Schedule: February 19th, 2026, at 10:30 PM - February 19th, 2026, at 11:30 PM MST (1 hour)

Maintenance Details:

SSL Certificate Renewal - Applied to Loyalty Hosts.

What to Expect:

No action is required on your part. Ignite Retail will be issuing a renewal of the SSL certificate for Loyalty Hosts. Service interruption should be under 1 minute as the new certificate is applied. The Ignite team will closely monitor the network throughout the process to minimize any impact on your experience.

These upgrades are essential to enhancing the security and performance of our systems, and we appreciate your understanding and patience as we complete this work. If you happen to experience any issues beyond the maintenance period or have any questions, please don't hesitate to contact our support team, who will be on standby to help you throughout this process.

Who to contact: Contact our support center by phone at 866.235.5503, option 2, or by email at support@ignite-retail.com.

Thank you for your understanding and cooperation as we work to enhance the resilience and performance of our services. We look forward to continuing to provide you with a secure and reliable service.

Thank you,

William Hicks
Mission Specialist
Feb 19, 15:52 MST
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

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