Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 19, 2026 - 22:30 MST
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 19, 2026 - 15:53 MST
Scheduled
We are committed to continually improving the security and reliability of our systems to better serve your needs. As part of this effort, we will be performing some essential maintenance to enhance our security posture and update our baseline systems.
Maintenance Schedule: February 19th, 2026, at 10:30 PM - February 19th, 2026, at 11:30 PM MST (1 hour)
Maintenance Details:
SSL Certificate Renewal - Applied to Loyalty Hosts.
What to Expect:
No action is required on your part. Ignite Retail will be issuing a renewal of the SSL certificate for Loyalty Hosts. Service interruption should be under 1 minute as the new certificate is applied. The Ignite team will closely monitor the network throughout the process to minimize any impact on your experience.
These upgrades are essential to enhancing the security and performance of our systems, and we appreciate your understanding and patience as we complete this work. If you happen to experience any issues beyond the maintenance period or have any questions, please don't hesitate to contact our support team, who will be on standby to help you throughout this process.
Who to contact: Contact our support center by phone at 866.235.5503, option 2, or by email at support@ignite-retail.com.
Thank you for your understanding and cooperation as we work to enhance the resilience and performance of our services. We look forward to continuing to provide you with a secure and reliable service.
Thank you,
William Hicks Mission Specialist
Posted Feb 19, 2026 - 15:52 MST
This scheduled maintenance affected: Coalition transaction processing, Proprietary transaction processing, Program management tools, Third party partner API/Mobile services, RewardsButler, and Coalition (P66) transaction processing.